Connecting audiences around a shared purpose

Customer
Engagement

Brands partner with Kiva to develop customer engagement programs on Kiva.org, enabling audiences to lend a hand and empower individuals, families, and communities across the globe.

Customer Engagement
with Kiva

Engage and inspire your customers by enabling them to empower a Kiva borrower.

Co-Branded Landing Page

With our integrated campaigns, companies can share their social impact story while offering customers a credit to make a loan on Kiva.

Kiva Credits

Offer free credits to your customers that allow them to lend to a borrower of their choice.

Loan Matching

Gain brand visibility and market your impact by matching loans on Kiva.org.

Partner With Us

Meet with us to explore more options and find the right fit for you and your company.

Customer Engagement
Partnership Tiers

Explore levels of increasing customization, benefits and support in
executing world-class engagement. No matter your plans, Kiva partnerships offer efficient and engaging tools for activating your audiences.

Bronze

Engagement for
150K+ customers

Silver

Brand Awareness with
500K+ customers

Gold

Global multi-channel
engagement for 1M+
customers

Platinum

Integrated
engagement for
10M+ customers

Shared Purpose

Strengthen brand awareness and favorability through social impact.

Annual impact reports

Connect customers to countries + causes they care about

Participate in Kiva marketing campaigns

Co-branded content creation

Social media engagement

Consumer packaged goods placement

Collaborative PR

Kiva community events & speakers

Strategic advisory role & collaboration

Digital ad retargeting and 2M email placement

Curated experiences with global borrowers

Analytics

Comprehensive campaign data reporting

Annual impact reports

Daily campaign participation reports

Quarterly impact reports

Multi-channel conversion report

Borrower details report

Specialized performance dashboard

Expertise

Social impact campaign strategy access and insights

Campaign toolkit and best practices

Specialized campaigns and expert support

Top-tier campaign support

Customized launch plan creation

Easy-to-use Tech Platform

Make a difference in 5 clicks or less

Turnkey Kiva landing page with in-experience checkout

Co-branded landing page experience

Hands on user flow testing

Tailored product enhancements

Maximized Funds

Invest and run multiple campaigns through a
revolving loan fund

$50K minimum

$100K+

$250K+

$1M+

Bronze

Engagement for 150K+ customers

Shared Purpose

Strengthen brand awareness and favorability through social impact

  • Create a trusted brand and credibility
  • Connect customers to countries + causes they care about
  • Participate in Kiva marketing campaigns Co-branded content creation
Analytics

Comprehensive campaign data reporting

  • Annual impact reports
Expertise

Social impact campaign strategy access and insights

  • Campaign toolkit and best practices
Easy-to-use Tech Platform

Make a difference in 5 clicks or less

  • Turnkey Kiva landing page with in-experience checkout
Maximized Funds

Invest and run multiple campaigns through a revolving loan fund

  • $50K minimum
Silver

Mid-sized companies with 7500+ employees

Shared Purpose

Strengthen brand awareness and favorability through social impact

  • Create a trusted brand and credibility
  • Connect customers to countries + causes they care about
  • Participate in Kiva marketing campaigns Co-branded content creation
  • Social media engagement
Analytics

Comprehensive campaign data reporting

  • Annual impact reports
  • Daily campaign participation reports
Expertise

Social impact campaign strategy access and insights

  • Campaign toolkit and best practices
  • Specialized campaigns and expert support
Easy-to-use Tech Platform

Make a difference in 5 clicks or less

  • Turnkey Kiva landing page with in-experience checkout
  • Co-branded landing page experience
Maximized Funds

Invest and run multiple campaigns through a revolving loan fund

  • $100K+
Gold

Global companies with 10,000+ employees and multilingual offices

Shared Purpose

Strengthen brand awareness and favorability through social impact

  • Create a trusted brand and credibility
  • Connect customers to countries + causes they care about
  • Participate in Kiva marketing campaigns Co-branded content creation
  • Social media engagement
  • Consumer packaged goods placement
  • Collaborative PR
  • Kiva community events & speakers
Analytics

Comprehensive campaign data reporting

  • Annual impact reports
  • Daily campaign participation reports
  • Quarterly impact reports
  • Multi-channel conversion report
Expertise

Social impact campaign strategy access and insights

  • Campaign toolkit and best practices
  • Specialized campaigns and expert support
  • Top-tier campaign support
Easy-to-use Tech Platform

Make a difference in 5 clicks or less

  • Turnkey Kiva landing page with in-experience checkout
  • Co-branded landing page experience
  • Hands on user flow testing
Maximized Funds

Invest and run multiple campaigns through a revolving loan fund

  • $250K+
Platinum

Large enterprises with 20,000+ employees

Shared Purpose

Strengthen brand awareness and favorability through social impact

  • Create a trusted brand and credibility
  • Connect customers to countries + causes they care about
  • Participate in Kiva marketing campaigns Co-branded content creation
  • Social media engagement
  • Consumer packaged goods placement
  • Collaborative PR
  • Kiva community events & speakers
  • Strategic advisory role & collaboration
  • Digital ad retargeting and 2M email placement
  • Curated experiences with global borrowers
Analytics

Comprehensive campaign data reporting

  • Annual impact reports
  • Daily campaign participation reports
  • Quarterly impact reports
  • Multi-channel conversion report
  • Borrower details report
  • Specialized performance dashboard
Expertise

Social impact campaign strategy access and insights

  • Campaign toolkit and best practices
  • Specialized campaigns and expert support
  • Top-tier campaign support
  • Customized launch plan creation
Easy-to-use Tech Platform

Make a difference in 5 clicks or less

  • Turnkey Kiva landing page with in-experience checkout
  • Co-branded landing page experience
  • Hands on user flow testing
  • Tailored product enhancements
Maximized Funds

Invest and run multiple campaigns through a revolving loan fund

  • $1M+

Ready to learn more? Find out how we can tailor programs to your needs.

Creative Ways to Engage

Digital Marketing

Companies have seen a 13% increase in brand favorability and 7% increase in ability to recall ads after cause marketing campaigns with Kiva.

In-Store Activation

Beautiful imagery, signage on cash wraps and looping videos are a great way to show customers a company’s dedication to social impact.

Revenue Share

Market to customers that a percentage of sales will drive social impact.

Consumer Packaged Goods

When buying and selling a product does good, customers and companies can join together to make an impact on the world.

Partner Spotlight

Through PayPal’s consumer engagement campaigns, Small Loans, Big Impact, customers are invited to make a loan on Kiva and receive an additional $25 Kiva credit to make another loan. PayPal’s 2018 campaign reached over 60 million customers and was promoted across the United States, Canada and Australia on email, social media ads, homepage takeover and in-account banner to merchants.

On Giving Tuesday, Eileen Fisher pledged to lend 10% of the day’s sales up to $200,000 to women on Kiva. Eileen Fisher marketed their partnership with Kiva through email, in-store signage, and in-store videos. Employees were equipped to talk to their customers about the brand’s dedication to empowering women entrepreneurs.

To empower women around the world and increase sales of their Pot Rouge product, Bobbi Brown Cosmetics collaborated with Kiva to kick-off the Pretty Powerful Campaign. The Bobbi Brown and Kiva co-branded product was marketed at make-up counters and through digital marketing campaigns, reinforcing Bobbi Brown’s commitment to supporting women around the world.